Online Payments

IF YOU WISH TO PAY ONLINE, please CLICK HERE.
This will redirect you to www.allpayments.net, our preferred internet secure payment facility.

Alternative Payment Methods

There are a number of ways in which we can accept payment of your rent

Direct Debits are an accepted method of rent payment on the 1st of every month.  This is where payment of the full amount of the monthly rent (or quarterly service charge for LSE residents) is collected from a customer. We regret that this service is only available to those whose account is up to date. Direct Debits are also covered by the Direct Debit Guarantee. We adjust your payments to take account of the annual rent increase.

Standing Order Payments can be made via standing order, where an instruction is given by yourself to your bank to make a payment of a fixed amount on specified regular dates to ourselves. Payment can be made at an amount equivalent to or greater than the full rent, or at a lesser amount in the case of those residents who receive housing benefit to help them pay their rent. Payment dates are similarly flexible. It is important to appreciate, however, that you will need to contact your bank to make any required changes, such as those that apply at the time of rent increases.

Paying In Book can be used to pay your rent at any branch of Barclays Bank

Credit/Debit Card over the telephone or in person at the Cotman HA office. The minimum payment we can accept by card is £10.00

Allpay card can be used to make over the counter payments where you see the following signs

   

Cash either in person at our offices or via the Allpay card at one of the above outlets. We would advise you NOT to put cash in the post as we cannot guarantee receipt of it.

Housing Benefit depending on your financial and household circumstances, you may be eligible for full or partial assistance with rent payments through housing benefit. Your local council administers this scheme and payments can be made direct to the Association on your behalf. Application forms are available at our office, as well as the council offices. Your Cotman Housing Officer will be able to advise you on potential eligibility. Residents in receipt of housing benefit remain liable for the full rent charged throughout the period of their entitlement and it is vital to reply to any correspondence promptly to avoid problems with claims.