Our performance

We regularly measure our performance to make sure you get the best service. This table concentrates on areas that we know are important to you. Take a look and tell us what you think.

 

Nov 2017

Rent
How quickly did we re-let our homes?

15.06 days

Rent collection

100.30%

Repairs completed on time
Emergency repairs

98.28%

Routine repairs

93.44%

Customer satisfaction
Responsive Repairs

91.3%

Gas Servicing

95.9%

Community Safety

100%

Grounds Maintenance & Internal Cleaning

75.0%

Estate Cleaning

82.8%

Aids & adaptations

81.8%

Major Works

74.3%

New Tenants

97.1%

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