Contact us

Bowthorpe Hall




Compliments, complaints or observations:


- repairs, payments and all general enquiries 

Our hours of service are between 8 am to 8 pm Monday to Friday, outside of these hours and on Bank Holidays our phone service is available for Emergency Repairs and Emergency Incidents Only.

Call us on 0845 850 9574 (local rate from all UK landlines) or 01772 667075 (calls from a mobile are charged at your usual tariff so will be free if you have free minutes and are within your allowance).

You can report routine repairs and make payments 24/7 on our website. You can also make a secure automated payment by calling our service number and selecting the payment option.  (You will need to have your Payment Reference number available to complete your payment).

You can also submit an enquiry via your online account and we will get back to you as soon as possible.


We can use the big word language service to communicate with you if English is not your first language.

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