Compliments, complaints or observations: firstname.lastname@example.org
- repairs, payments and all general enquiries
You can contact us Monday to Friday from
8am-8pm and on weekends from 8am-5pm.
Call us on 0845
(local rate from all UK landlines) or
667075 (calls from a mobile are
charged at your usual tariff so will be free if you have free
minutes and are within your allowance).
During the evening / night time
After 8pm weekdays and after 5pm weekends, please only
call the above numbers for emergency repairs and reporting
If your enquiry is less urgent, you can submit an enquiry via your online
account and we will get back to you as soon as
You can still make a payment
by calling us and selecting option 3 to use our automated
We can use the big word language service to communicate
with you if English is not your first language.