We take community safety seriously and have standards for
dealing with anti-social behaviour.
When you become a Cotman tenant you agree not to cause nuisance,
distress, annoyance, or harassment to neighbours. You are also
responsible for the behaviour of all members of your household and
How we can help
Report issues to your neighbourhood officer.
We investigate all reports of anti-social behaviour. Serious or
complex cases will be dealt with by our community cohesion manager,
who works closely with the team of neighbourhood officers.
We aim to respond to complaints quickly. We will:
- Get back to you on the same day if you report serious
anti-social behaviour or harassment, for example where violence is
- Investigate serious anti-social behaviour or harassment
complaints within 3 working days
- Investigate all other anti-social behaviour complaints within 5
- Keep you informed during our investigations
- Take appropriate action on a case-by-case basis.
How we can
We support all victims of anti-social behaviour. If the problem
is being caused by one of our tenants, we may:
- Issue verbal and written warnings
- Make referrals to mediation services
- Set up Acceptable Behaviour Contracts (ABCs)
- Consider legal action or eviction if we cannot resolve the
problem in any other way
- We will work with the council, the police and other agencies if
the person causing the problem is not our tenant.
You should always report serious anti-social or criminal
behaviour to the police. Or you can call Crimestoppers anonymously
on 0800 555 111.
Harassment causes alarm and distress. It's usually more
deliberate and targeted than anti-social behaviour. We take any
form of harassment very seriously and will investigate any reports.
Contact your neighbourhood officer.
Try speaking to your neighbour first. Sometimes people don't
realise how much noise they are making. They might not even realise
they are causing a nuisance to others. Let your neighbourhood
officer know if things don't improve.
Some councils have a quick response out-of-hours noise team.
They can issue fines if noise is at an unacceptable level. They can
also confiscate equipment like stereos if things don't improve.
You can also call the police about anti-social noise.
Drug dealing is a serious crime. You should report it
immediately to the police and your neighbourhood officer. Or if you
want to remain anonymous call Crimestoppers on 0800 555 111.