If you rent a home

Use our online system to report a repair.

Give as much detail as you can. Make sure your contact details are correct so that we can fix your problem quickly.

Once you've logged a repair online

Your repair will be passed to our contractor who will contact you to arrange an appointment.

You can also telephone us 24 hours a day, 7 days a week.

Call us on 0800 028 4240 (free from landlines) or 01772 667075 (local number charged at national rate).

It's an emergency

Don't report emergencies - like burst pipes or gas leaks - online. Telephone us immediately on 0800 028 4240  (free from landlines) or 01772 667075 (local number charged at national rate). Lines are open 24 hours.